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Fake tradies and what you need to know when hiring a plumber

Be vigilant when hiring a tradesperson. An alarming scam in Melbourne, which saw an elderly man swindled out of $30,000 by British con-men working on his roof, has highlighted the dangers posed by fake tradies. Here are our top tips for avoiding a con and an explanation of our best practice approach to servicing our customers.

Recent reports on fake tradies have lifted the lid on how people around Australia have been parted from their money, intimidated and put at risk due to faulty and unfinished workmanship.

Be alert to the latest scams

  1. Be wary of people who doorknock offering home maintenance services, such as painting, roof or driveway repairs. Fair Trading NSW advises: “Ignore suspicious emails, letters, house visits, phone calls or SMS – press ‘delete’, throw them out, shut the door or just hang up.”
  2. Check with your local Consumer Affairs department which may post current updates on the location of fake tradies on Twitter or Facebook. Check out the @stoptravellingconmen Facebook page.
  3. Put the time into seeking out good tradespeople. Look for businesses that have been established for many years. Obtain referrals from other homeowners who are happy with their plumbing services and can confirm that the plumbers are punctual, skilled at their work, accurate with pricing and follow through with clean up.
  4. Ask to see evidence of qualifications and insurances.
  5. Don’t provide personal identification details such as passwords, a legitimate tradie won’t need them.
  6. If the job suddenly entails extra costs – such as the Melbourne rogue tradie scam which involved a fake fine of $20,000 for “asbestos offences” – immediately advise a relative or neighbour, pull the plug on the job, seek police help and report the details to Scamwatch.

Best Practice Plumbing Services provided by Curran Plumbing

At Curran Plumbing we have been in the business for more than 30 years and have built up a reputation for reliable professional services and won awards for our business credentials.

We take a customer first approach, so we know what you want when paying for a plumber, or what a customer might need when allowing a plumber onto the premises.

These are some best practice guidelines we follow that will help whenever you choose a plumber:

  • Long-established business with clear contact details provided
  • Good business credentials, such as a company history, awards and customer testimonials published on the company’s website
  • Flat-rate pricing that is transparent to customers
  • NSW Fair Trading Home Building Contracts for Work over $5,000 and up to $20,000
  • Qualified plumbing staff with professional standards
  • Dedicated customer service operator to back up the professional plumbing staff
  • Security measures such as texting/emailing photo of the professional so you know who to expect on your premises.
  • Follow up from the company to confirm satisfactory completion of job.

Reporting scams

Scammers are getting more sophisticated. Some fraudulent tradies have professional looking signage and flyers that carry industry standard logos, Australian Business Numbers (ABN) and Australian Company Numbers (ACN). Others ‘rogue tradies’ have acquired fake qualifications – the police recently busted a criminal enterprise that provided bogus qualifications to dodgies during Sydney’s property market boom.

If you have been conned, or find a tradie’s offerings suspect and don’t want more vulnerable residents to be exposed to their scams, be proactive.

Follow these steps:

  • Record as much information as you can, such as the tradie’s name and vehicle registration
  • Keep flyers and paperwork such as receipts
  • Report any incidents to the national travelling con men hotline on 1300 133 408 between 9am and 5pm, Monday to Friday (except public holidays)
  • Report rogue tradies to your local police
  • Let neighbours know of suspicious activity in the local area

As an industry leader, Curran Plumbing prides itself on maintaining and promoting the best standards in our industry.

Contact us today for all your plumbing work.


Curran Plumbing donates $10 from every job to the KidzWish foundation

Curran Plumbing is proud to announce that we are supporting KidzWish, an organisation that provides support, love and laughter to children in our community who are sick, disadvantaged or have a disability.

We will be donating $10 from every job to the organisation up the value of $10,000.  So, when you book a job with Curran Plumbing you are also supporting this amazing charity.


Top 10 trends to try in your kitchen

Considering it is the hub of the home, the gathering place where families come to feast and flock, the kitchen can often be dismissed when it comes to makeovers and updates. We have put together some trends worth investigating for the simple fact that they will help to create an inviting space that every member of your family will want to congregate in.

  1. Open shelving

comfortable kitchen, interior of a nice loft

An inexpensive way to update your kitchen space. This is particularly effective if you have a penchant for collecting beautiful or unique tableware. Displaying your curation creates an ideal talking point when hosting dinner parties and ensures ease of access to regularly used items.

  1. Herringbone floors

3D Rendering of Office area with a modern chair and desk alongsi

Trends in flooring come and go, but floorboards remain timeless. Go one step further and opt for a herringbone design. Visually stunning and hardwearing.

  1. Feature artwork


Why should art be confined to hallways and living areas? Hang your favourite piece in the place where it’ll receive the most viewing pleasure.

  1. Indoor plants

Kitchen utensils

Probably the cheapest and most impactful way to give your kitchen a new lease on life. Do your research here; you’ll want something suited to your particular indoor space. Consider herbs-some varieties are beautiful as well as purposeful!

  1. Brass fixtures and hardware

Kitchen Sink

For a touch of luxury and warmth, add brass. Be as liberal as you like with a sprinkling on cupboard handles or commit to the theme and splash out on brass tiles, sink and fixtures.

  1. Vintage bar carts

Wine Shop In Uzes France

Add a touch of glamour by displaying your liquor collection on a vintage bar cart. A smart investment for those of us with kitchens on the small side.

  1. Quirky cutlery

Cutlery - Vintage Fork, Spoon And Knife On Wood Background

Make mealtimes fun with a unique cutlery set. Perfect for families with fussy little eaters, the addition of quirky cutlery could make all the difference.

  1. Black accents

Modern Open Space Luxury Kitchen

This is a trend you can easily customise according to your budget. Why not try out a black kettle or toaster before committing to more bold updates like a feature wall or benchtop?

  1. Exposed brick

Exposed brick adds character and a historical twist to the modern kitchen. An ideal consideration if you’re looking to add an industrial feel to your space.

  1. Decorative lighting

Whilst good lighting is important in the kitchen, functionality doesn’t need to give way to fun. Install lights that will open up your space and wow your dinner guests.


Pipe Relining. What is it and how does it work?

Like most modern conveniences, underground plumbing remains largely unnoticed in our day-to-day lives until something goes wrong. When drainage is slow, damaged or non-existent, we understandably seek to have the issue rectified as soon as possible and with minimal cost and disruption.

Traditionally, the replacement of underground sewer lines meant a costly, time consuming and destructive process involving digging up entire front yards. Trenchless sewer repair, a relatively new technology in plumbing, solves the problem of previously invasive and inconvenient pipe replacement. The trenchless pipelining method ultimately places a new permanent within the old and damaged existing pipe.


How does it work?

1. Once the need for a pipe replacement has been determined, a temporary inflatable bladder is inserted into the old pipe along with epoxy relining material

2. The bladder is then inflated inside the old pipe and the epoxy forms a new seamless and durable pipe against the walls of the old pipe

3. The temporary bladder is removed, connections are enabled and flow is restored

The benefits of trenchless pipelining are clear to anyone who has endured the inconvenience of an uprooted backyard, front yard or garden through open trench digging. Go trenchless to ensure:

• Cost effectiveness. No need for intrusive digging and re-landscaping reduces costs significantly.
• Time saving. Again, the need to digging is removed, resulting in a quicker solution to your drainage problem.
• Durability. Your new epoxy relining material is hardy and provides a double barrier for invasive tree roots and other common causes of pipe damage.
• Convenience. Existing pipes can remain in place, regardless of damage. Removal is unnecessary as the epoxy relining material provides seamless protection.

For more information on how Curran Plumbing can provide expert trenchless sewer repair solutions for you, contact us now.

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